Visu Global Services Inc. uses Service Now solutions to update and transform an enterprise’s IT service and support delivery and tools. Service Now has built-in best practices and a guided setup that helps to achieve optimal implementation time. It eases pressures on an enterprise’s service desk by providing a broad range of self-service capability and functionality. The end user portal is easy to use and the Visual Task Board that are a part of Service Now make prioritizing and assigning service tasks a simple drag-and-drop process. Your enterprise has full control and a complete visual of your IT services without any additional infrastructure issues.
Modernizing your IT service management:
- Consolidate the enterprise’s IT incident, problem and change management functions
- Simplify work with integrated Visual Task Boards
- Service and asset awareness drives action
- Dashboards and analytics help your enterprise make better decisions
- Single-point contact for all users to make requests to IT
- IT records are consolidated in a single, cloud-based system of records